CALI  VIP F.A.Q.

  • How Much does Cali VIP membership cost?

Cali VIP Membership is $39.95 per month. You will be charged every month on the day your membership began. You can always cancel at anytime. If you do not cancel you will be charged $39.95 and given access to exclusive membership discounts. 

  • What's the return policy for CALI VIP membership?

Our members receive an extended return policy of 7 days after receiving the item. You have 7 days to request a return or exchange. 

Please NOTE

Exchanges are subject to size and style availability. All items being returned or exchanged must be in new, unused and resalable condition, with original tags attached. Any return or exchange should be sent back in the original, undamaged box and packaging, plus any accessories or extras that may have been included with the shipment. Please note, all sale item purchases are final and are not eligible for returns or exchanges. 

  • What happens if I don't use my membership every month?

We recommend if you are not going to use your membership every month to cancel and re-subscribe when you would like to start using the membership again. If you do not cancel you will have access to our entire catalogue of products at membership prices and not regular prices.

 

  • Will I get a refund?

CALI VIP is NON-Refundable and is a membership for deep discounted products. 

  • Do I have to commit?

No you can cancel at anytime by going to your membership subscriptions in you profile and press cancel membership. You can re-subscribe at anytime. 

  • Will I have access to New items before NON-members?

Yes- CALI VIP members will have access to all new items 1 week before non-members. And you will also have access to "CALI Only" items as well. 

  • What are "CALI Only" items?

CALI Only items are products that only members can purchase, they are not visible or accessible to non-members. 

 

  • Is there s minimum I have to spend?

No- as a member you pay the $39.95 and you can spend as little or as much as you like on a monthly basis. 

 

  • How do I re-activate my membership?

Just login to your account. Click on Subscriptions and click re-subscribe on you cancelled subscription. 

Or you can re-subscribe by clicking Here. 

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