OUR RETURN POLICY
We appreciate your business! We currently have a 10 day return/exchange policy. If more than 10 days pass, you will NOT be able to return or exchange your items for full refund or store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.
- All health and personal care items are exempt from returns: swimwear, bodysuits, undergarments, sale items & accessories.
E-Books are NON-REFUNDABLE
To complete your return, we require a receipt or proof of purchase. Please use the form below with your name and order number if you'd like to submit a return or exchange.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 business banking days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at .
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, use the form below to set up your exchange.